Terms & Conditions

Effective Date: April 12, 2026 Site(s) Covered: baely.in, baelyskin.com

1. Introduction and Acceptance

Welcome to BAELY. These Terms & Conditions ("Terms", "Terms of Service") govern your use of our websites, baely.in and baelyskin.com (the "Site"), and the purchase of our clinical skincare protocols and related products (the "Products").

By accessing or using any part of the Site, or by purchasing our Products, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

2. Medical and Dermatological Disclaimer

BAELY products are cosmetic and dermaceutical in nature; they are not prescription drugs. While our formulations utilize pharmaceutical-grade active ingredients (such as Tranexamic Acid and Encapsulated BHA) designed to optimize skin health, all content provided on this Site, including product descriptions, anatomical diagrams, and blog articles, is strictly for educational and informational purposes.

This information is not intended as a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of a physician, dermatologist, or other qualified healthcare provider with any questions you may have regarding a medical skin condition. If you experience an adverse reaction, discontinue use immediately and consult a medical professional.

3. Intellectual Property Rights

All content included on the Site, such as the "Therapeutic Hybrid" positioning, "The Coastal Protocol" terminology, text, graphics, anatomical infographics, logos, button icons, images, audio clips, digital downloads, and data compilations, is the exclusive property of BAELY or its content suppliers and is protected by Indian and international copyright and trademark laws. You may not extract, reproduce, or systematically utilize any parts of the content without our express written consent.

4. Products and Services

Accuracy: We have made every effort to display as accurately as possible the colors, textures (e.g., the serum-in-gel transition), and images of our products. We cannot guarantee that your computer monitor's display of any color will be perfectly accurate.

Modification: We reserve the right, but are not obligated, to limit the sales of our Products to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any Products that we offer. All descriptions of Products or Product pricing are subject to change at any time without notice, at our sole discretion.

Discontinuation: We reserve the right to discontinue any product at any time.

5. Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.

In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

6. User Comments, Feedback, and Other Submissions

If, at our request, you send certain specific submissions (for example, contest entries) or without a request from us you send creative ideas, suggestions, product reviews, proposals, before-and-after photos, or other materials (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

7. Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the Site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to submit false or misleading information; (f) to upload or transmit viruses or any other type of malicious code; (g) to scrape, collect, or track the personal information of others; (h) to resell our products without an authorized distribution agreement.

8. Limitation of Liability

In no case shall BAELY, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product.

9. Indemnification

You agree to indemnify, defend and hold harmless BAELY and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

10. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India, with jurisdiction falling specifically under the competent courts of Kerala.

11. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

12. Contact Information

Questions about the Terms of Service should be sent to us at: BAELY Legal Team Email: legal@baelyskin.com